Minimising delays. A pleasant travel experience. Safety for employees and travellers. Special Investigations Officers (BOAs) and other public transport workers have a challenging set of tasks. With the right applications, solutions and technologies, they will receive the best possible support.

A driver who is being threatened. A passenger in need of emergency medical assistance. A fare dodger who is about to become violent. The more efficient the action, the better. In addition, it’s not just important to cope with the emergency situation and ensure safety; it’s also important to minimise delays. That’s why it’s key to ensure critical communication between the control room, employees and BOAs with user-friendly equipment and optimal coverage and accessibility.

Quick action after the alert

When a BOA makes an emergency call, it reaches the central control room immediately. The travel director quickly analyses the situation, calls the nearest BOAs to come and help, and mobilises emergency services if necessary. The control room always has oversight, can use exact location information and is well trained to act quickly and effectively. Because of this, help is always quickly on the scene. For the sake of quality, we pay a lot of attention to a solid evaluation; if possible, this is done immediately after the event via the push-to-talk application.

What can you expect?

• Integration of smart applications and innovative solutions and technologies on one device.
• Perfect nationwide coverage, indoors and outdoors.
• Professional supervision of implementations and excellently functioning communication systems.
• Always state-of-the-art solutions for your industry.