Continuous optimization while maintaining high quality and safety

Assurance of quality and safety are naturally included in the business processes at Flash Private Mobile Networks. Flash is certified for several quality standards. One quality standard we highlight in this article: ISO 9001:2015.

Jeffrey Nouwen, Compliance Manager: “ISO 9001 is an international quality standard that imposes strict requirements on an organization’s quality management. In this way, we are able to standardize all systems, measure them and also monitor their effect. This leads to more efficient business processes, raising quality standards and therefore greater customer satisfaction.”

Benefits for our customers

Nouwen: “With ISO 9001 certification, the highest quality of our products and services is guaranteed. Throughput time of processes becomes shorter and therefore costs become lower. That gives Flash an edge in the market. Moreover, Flash strives for continuous optimization while maintaining high quality and safety. For this, Flash uses the Plan – Do – Check – Act method. Flash systematically analyzes whether delivered products and/or services meet customer needs, requirements and specifications. Moreover, Flash structurally prepares a SWOT analysis in which strengths, weaknesses, opportunities and threats are assessed. Environmental factors are routinely included in this, such as laws and regulations that change, a trend in the market or changes in the competitive landscape. When a request or complaint is identified, the most effective solution is examined. We then implement it and then monitor the result. The focus, of course, is on preventive solutions.”

Assured quality with ISO 9001:2015

It is audited annually according to the strict standards of ISO 9001 for the entire Flash Private Mobile Networks. This ensures continuous optimization and maintenance of the highest quality.

Flash is also ISO 27001:2013 and NEN 7510:2017 certified and follows the strict GDPR guidelines on privacy and data protection. Moreover, Flash holds the VCA quality mark VCA*2017/6.0 and all engineers are VCA-VOL certified. Annual external audits test the quality so that Flash applies continuous improvement and can keep the certification.