17 September 2021 8 minute read

Alarms within the company: from wireless emergency button to an inventive Push-to-Talk Emergency Response Team application

We understand like no other how important it is to alert the right people within half a second in the event of an emergency or accident. Our solutions are optimally designed to not only provide the right assistance and alerts, but also offer other ingenious tools to provide optimal security within an organisation. From wireless emergency buttons to lone worker protection and from top-down protection to Emergency Response Team (ERT) application, Push-to-Talk functionality puts you in control.

About the Smart Alert Push-to-Talk app

An increasing number of organisations are opting for a reliable alarm system via the Flash Smart Alert App on a smartphone. This offers many advantages, as the Emergency Response Team members will immediately receive an alarm notification, even if the smartphone is on silent mode or in conference mode. The mobile app immediately indicates who can be deployed immediately and displays the automatic attendance registration. This is useful if you want to send a message instantly to the right group of Emergency Response Team members to evacuate the building, if an external emergency organisation needs to be called in or if some other unexpected emergency occurs.

You can stay in control yourself by deciding how many Emergency Response Team members you want to give access to the app, whether you want to raise the alarm from the app or the reception and which external emergency services or smart devices you want to connect to the system. Combined with the Push-to-Talk function, which allows you to speak via your own voice channel, just like a two-way radio, this alerting app offers optimum safety and efficiency to employees.

Lone Worker

In the industry, people regularly work under high-risk conditions without direct supervision. For example, an employee walks alone on an industrial site and has an accident or loses consciousness. The Smart Alert App has a special Lone Worker function, also called the top-down protection or the no-move detection. This Lone Worker function asks an employee every x time whether they are still active. If there is no timely response, the app raises the alarm and triggers a follow-up.

How does the Lone Worker App work in practice?

Together with the safety expert or HSE manager, we analyse the risks that an employee runs during his work. The Lone Worker is continuously monitored by the control room as to whether the Lone Worker is still in motion. As soon as this is not the case, an immediate alarm and follow-up will be activated. Or they can press the emergency button themselves in case of an emergency so that the control room can immediately take all necessary measures. The control room listens in while help is on the way. Authorised staff can also receive an alarm so that they can come to the aid of their colleague.

Main advantages:

  • Emergency button transmits alarm and position directly to the control room;
  • Adjustable sensors on devices for direct, automatic alerting in case of an accident;
  • 24/7 security;
  • Control room listens in and immediately activates emergency services
  • Robust Android devices, certified according to rigorous standards for lone worker safety;
  • Guaranteed alerting thanks to integration in the T-Mobile mobile network with priority.

Now that employees are no longer allowed to work in a team or in pairs due to COVID-19, the Lone Worker App offers a solution. For example, patrolling services, night-shift workers in hospitals, as well as mechanics operating in the industry or facility managers. For high-risk professions where employees sometimes find themselves alone in hazardous situations, this kind of safety is essential. Flash is more than happy to listen to customers’ needs and wishes and recommends existing and new brand-independent technologies to ensure the best future-proof alarms.

Fall protection

In personal security, fall protection can also be vital; for example, by pressing the SOS button on a handset or two-way radio, or by automatically signalling (fall detection) from the device, colleagues are alerted to provide assistance while the system automatically provides them with location information. The fall arrest alarm, Man-down, dead man’s switch or hold-up alarm are all terms that are used to describe the safety of people working alone. Think of a forklift driver who gets trapped or an accident at an industrial site or an emergency situation. Using an automatic sensor or a simple push on the emergency button, the closest colleagues and control room are immediately alerted.

Emergency buttons

In addition to the personal security monitored by employees under high-risk circumstances, employees can of course also turn on the emergency button themselves in other situations. Imagine the following situation. Your colleague has to work late or the mechanics have to start at 6 a.m., so you want them to be safe. The separate emergency button with the SOS alarm button and GPS location determination offers the employees the highest level of safety. Our practical experience shows that this direct form of communication offers rapid interaction and often occurs worse. By pressing the emergency button, the control room can see exactly where an employee is thanks to GPS location tracking. With the help of Bluetooth beacons, the location can also be determined as accurately as possible indoors. This makes it possible to determine the employee’s location and provide assistance as accurately as possible, both outside and inside.

Wireless emergency button

In the event of aggression, it’s also important to guarantee safety for employees. For example, the fixed emergency button under the desk of a front-desk employee or a wireless emergency button that allows employees to walk around the building. This is a radio-reliable solution, independent of the mobile network in the building. The wireless button is easy to clip onto clothing in a smart spot so that a rescue worker or security guard can be easily alerted. This wireless emergency button often also offers a financially attractive solution if the coverage in a building is not optimal, e.g. in a basement, car park or in large buildings.

Wireless emergency button with SIM card

If there is good mobile coverage in the building, the wireless emergency button with SIM card offers extra options. Location determination and a speaking/listening connection are important features that make this emergency button stand out. Location determination in particular is essential for accurate and appropriate work. The emergency button is a reliable communication tool that is available in different versions: we always think along with our customers’ wishes and needs and are happy to advise them!

Machine-to-man alarm

In addition to person-to-person alarms, there is also an increasing demand for machine-to-person alarms. This includes a building management system for temperature, climate control, energy consumption, but also access control, camera systems and intrusion control. Wouldn’t it be a good idea to have all breakdowns or alarms on a central dashboard? Flash Smart Connect combines and compares the data with predefined values so that you can respond immediately to breakdowns or alarms. This allows you to accurately anticipate (periodic) maintenance and replacement of wear parts. Flash Smart Connect combines different external communication systems into a single integrated control system. Based on pre-programmed scenarios, text messages can be sent fast and error-free to two-way radios, pagers or GSMs. This can be done automatically, after receiving notification from a machine, or by manually touching a button on the control dashboard.

Process optimisation

Flash Smart Connect optimises the business processes, making work more efficient. Flash Smart Connect includes connections that collect data about the machines and devices, a wireless network over which the data is transmitted and a platform on which all relevant information is brought together.

Flash Smart Connect Benefits:

  • Optimisation of business processes based on increased insight and a clearer overview;
  • More efficient management of your machine park, with fewer staff;
  • Lower costs through optimisation of preventive maintenance;
  • Breakdowns are resolved more quickly;
  • Combine process management with efficient communication;
  • Easy to expand;
  • Optional: complete local installation.


A professional, effective and properly trained Emergency Response Team organisation increases the safety of employees and visitors, it contributes to a company’s quality policy and image.

Safety and in-house emergency response within an organisation must be well and efficiently organised. After all, an unsafe situation, undesirable event or accident that endangers the safety and/or health of employees can happen in a flash. Think of a slip on a wet work floor, a fire at a refinery or someone losing their balance on scaffolding. In such cases, it is important to know how to act and communicate immediately. In-house emergency response is the assistance provided in the event of undesirable events in an organisation, which threaten the safety and/or health of the employees and other persons present in a company. In-house emergency response is mandatory for employers in the Netherlands and includes:

  • Providing first aid in the event of accidents;
  • Limiting and fighting fires and limiting the consequences of accidents;
  • In emergency situations, alerting and evacuating all employees and other persons in the company or facility.

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